Here are the steps on how to cancel your Wave Broadband subscription:
- Gather your account information. You will need your name, account number, and the reason for cancellation.
- Choose a cancellation method. You can cancel your subscription online, by phone, or in person at a local Wave Broadband office.
- Follow the instructions for the cancellation method you choose. If you are canceling online, you will need to log in to your account and go to the “Manage My Account” section. From there, you can select the “Cancel My Services” option. If you are canceling by phone, you can call Wave Broadband at 866-928-3123. If you are canceling in person, you will need to visit a local Wave Broadband office.
- Be prepared to pay any early termination fees. If you are canceling your subscription before the end of your contract, you may be subject to early termination fees. These fees are usually listed in your contract.
- Get a confirmation of your cancellation. Once you have canceled your subscription, be sure to get a confirmation of your cancellation. This will help to avoid any confusion in the future.
Here are the steps in more detail:
To cancel online:
- Go to the Wave Broadband website and log in to your account.
- Click on the “My Account” tab.
- Under the “Services” section, click on “Cancel My Services”.
- Enter your account information and the reason for cancellation.
- Click on the “Submit” button.
To cancel by phone:
- Call Wave Broadband at 866-928-3123.
- Provide your account information and the reason for cancellation.
- Follow the instructions of the customer service representative.
To cancel in person:
- Visit a local Wave Broadband office.
- Bring your account information and the reason for cancellation.
- Speak to a customer service representative and request to cancel your subscription.
It is important to note that you may be subject to early termination fees if you cancel your subscription before the end of your contract. These fees are usually listed in your contract. Be sure to read your contract carefully before canceling your subscription.